FAQ

Be the first digital hospital offering data driven care to the communities in emerging countries.

We enable a digital hospital innovation that supports our customers in delivering on Universal Health Coverage while empowering our consumers to access health resources on demand.

Because of the personal experiences of the Co-Founders! We almost lost Laetitia due to a mis-diagnosis. She was being treated for Typhoid, yet she was suffering from Malaria. Hours after starting the treatment for Typhoid, her body reacted severely to the administered medication, and none of the medical professionals around seemed to know why this was happening. Fortunately we knew a nurse in the neighborhood with a very good track record. We reached out to her and she was able to intervene in time to make sure the proper diagnosis and medication were given, which turned a dire situation around.
This single experience alone, spoke volumes about some of the fundamental issues affecting local care systems. Upon further research, we realized that many growth markets have the shared commonality of the root issues affecting their care systems.

MEDx eHealthCenter was founded in Veldhoven, The Netherlands in November 2015 by two sisters from Cameroon, Patricia and Laetitia Monthe, and is based in the Máxima Medical Center (MMC Innovation Center, for short). At the age of 10, Laetitia became very ill and she was taken to a M.D. who wrongly diagnosed her. She took the wrong medication and almost passed them. A neighbouring nurse found out what went wrong and saved Laetitia-s life. In 2003 Patricia moved to The Netherlands to study Business Administration (B.A. at International Business and Management Studies (IBMS) of the Fontys University and MBA at the University of Roehampton), while Laetitia went to the United Kingdom in 2007 to study Advertising (Bachelor’s degree) and moved to The Netherlands in 2010 to study Organisational Culture and Structure (Master’s). Patricia and Laetitia also followed an executive programme a pioneering professional development programme for senior managers in the fields of healthcare services called Innovating Health for Tomorrow at INSEAD.

We are working very hard to have secondary care, tertiary care and hospital management services included in the current available core. We expect to have all fully operational in 2017.

We target

  1. Anyone needing Care from growth markets
  2. Care Institutions and Providers from growth markets
  3. Care Institutions and Providers from developed markets
  4. Diaspora or anyone subject to pay medical bills of relatives

We add value to the dedicated ecosystem by enabling optimal healthcare management with customer intimacy.

  1. A community based platform connecting healthcare providers, healthcare seekers and families in an innovative(or digital) environment that enables access, acquisition and payment of healthcare services and healthcare resources
  2. Care providers to list their care capabilities and earn money. They can also get access to care resources for their own growth and improvement
  3. Care seeker easy access to worldwide care providers, resources and Personal & Family profiles as well as storing medical records and rating system provide information.

Click on the link below that explains the process. It is as simple as:

  1. Register
  2. Sign in
  3. Fill in your account and your family details
  4. You are ready to start interacting with medical professionals (Search, make an appointment, pay or ask family members to pay and let your doctor keep your medical record in your file)
  1. You are the only one with access to your account
  2. Relatives that are included on your account, can have an overview of their appointment and medical records history.

Digital Hospital is an end-to-end, one stop shop of medical services online (covering primary, secondary, tertiary care, plus hospital management- all at your fingertips) for our consumers and customers.

We currently have three options of payment models for medical bills:

  1. Keeping a family healthcare budget that can be used anywhere in the world online.
  2. Paying the medical bill online, personally.
  3. Requesting from family members in any part of the world to pay the medical bills online.

GP (General Practitioners) and many specialists are listed in our platform.

Local and global medical events, articles addressing topics around diseases,drugs, medical crisis and latest research and development.

Anyone can create articles,events and share them.

If you are the relative of:

  1. Children with a chronic illness.
  2. Family with mental illness.
  3. Patients who are paralyzed.
  4. A care seeker who isn’t Internet savvy.
  5. A care seeker who is financially deficient. The platform is beneficial to have a positive impact on your family member from a knowledge, financial and medical support viewpoint.

You can always use the platform to impact your relatives from a knowledge, financial, medical support point of view

Since many countries operate on a out of pocket medical system ( No pay - No treatment). This ensures everyone can contribute anytime and anywhere. We organized the process to ensure everyone has access to treatment at any time.

The process is as simple as clicking on the MEDx balance and adding funds yourself or asking relatives to commit to monthly or weekly budgets.

Currently we offer the process for physical consultation and asking for second opinion remotely. We aim to offer text and video consultations in a midterm.

Yes definitely. Our system is secure. It is nevertheless important to remind you that you should always exercise caution with whom you share your records with.Your medical doctor will always need your approval before sharing your medical records.

Please, use the chat room or use our contact us form

  1. Contact us at info@medx.care
  2. Please gather as much information as possible around the following questions before our intake discussion.
    • What is the size of your market (Population, Diaspora, Care seekers per age group, number of medical professionals locally)?
    • How much GDP is allocated to healthcare?
    • How many people use and have insurance?
    • How is the pubic healthcare sector organized?
    • How is the private healthcare sector organized?
    • Is the public and private sector currently digitalized?
    • If yes, how far is it digitalized and what can still be done?
    • How would care providers feel if they could have a system to promote them?
    • How would care providers feel if they could have a system to organise payment of bills from across the globe?
    • How would care providers feel if they could have a system to receive medical history of new patients coming to them?
    • How would care providers feel if they could have a system to request second opinion from other global medical professionals?
    • Are locals open to use digital platform to manage their healthcare but also their family healthcare?
    • Are locals open to ask for second opinion from care providers abroad?
    • Become A Partner
  1. Contact us at human.resources@medx.care

Please include:

  1. CV (Include VOIP details, Include MBTI details) for intake discussions.
  2. Motivation Letter or Video (Explaining Your purpose in life and what drives you).
  3. Career with MEDx.Care

Simply create a care provider profile by signing up as care provider (make sure you are not signed in as care seekers).

You can use our search engine; this is positioned on the top of the page.

Once the preferred medical professional page is opened: select make an appointment, then follow the instructions until your appointment is listed in the appointment history.

No. Appointments listed in the appointment history mean that there was availability in the calendar of the medical professional, plus also means that the care seeker or their relatives have paid for their medical bills.

Yes both always have the option to cancel; but please read our cancellation policy to understand each other's rights Cancellation Policy

Yes. We encourage peer to peer knowledge sharing. Please feel free to share ideas and medical views or events going on around you.

This is as simple as selecting a care provider and submitting a request from a care provider as second opinion and not a consultation. Remember to always share your medical records and consultation history before a meeting with the second opinion care provider.

Yes, although it is work in progress.

MEDx uses a robust environment to ensure security and speed for our users.

MEDx has suppliers to support digitalisation at national and private sector level, certification in healthcare, Education in healthcare, Purchase of equipments, Purchase of big volume medication.

MEDx is looking for TECH or Large Social Impact investors because we wish to impact the quality of life of 20 million people in emerging markets over the next five to ten years by launching an innovative set of seven Care Services for the benefit of people, care providers, governments and healthcare ecosystem of each country through TECH..